Get in Touch
Have questions about our herbal products or services? We're here to help you on your wellness journey.
Customer Support
For orders, shipping, and general inquiries
Product Questions
For specific herb questions and product recommendations
Wholesale Inquiries
For retail partners and bulk orders
Send Us a Message
Have a question about our products, need help with an order, or want to discuss a potential partnership? Use the form to get in touch with our team, and we'll get back to you as soon as possible.
Frequently Asked Questions
How quickly will I receive a response to my inquiry?
We aim to respond to all contact form submissions within 24 business hours. For urgent matters, we recommend calling our customer support line during business hours.
Can I schedule a consultation with an herbalist?
Yes! We offer both virtual and in-person consultations with our team of certified herbalists. Please mention in your message that you'd like to schedule a consultation.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. Contact our customer support team for specific details about shipping to your country.
Contact Form
Visit Our Flagship Store
Experience our full collection in person and speak with our knowledgeable herbalists. Our flagship store features a tasting bar, educational displays, and regular workshops.
herbs.one Store & Apothecary
123 Botanical Lane
Portland, OR 97205
Store Hours:
- Monday - Friday: 10am - 6pm
- Saturday: 10am - 5pm
- Sunday: 11am - 4pm
Getting Here:
We're located in the Pearl District, just two blocks from the streetcar line. Limited parking is available behind the building.
Store Phone:
(503) 555-7890